Thank you for playing our games and visiting our website.
This Privacy Policy explains how POLYGUNPLAY™ ("POLYGUNPLAY," "we," "us," or "our") collects, uses, stores, shares, and protects information when you access or use our games, websites, applications, online services, social media pages, and any other services operated by POLYGUNPLAY (collectively, the "Services").
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
POLYGUNPLAY™ is an independent video game developer currently operating as a sole proprietorship.
This Privacy Policy applies to all current and future games, websites, online features, downloadable content, multiplayer services, and community platforms operated by POLYGUNPLAY unless a separate privacy policy is expressly provided.
Depending on how you use our Services, we may collect the following categories of information.
Information You Provide
You may voluntarily provide information including:
Email address
Username
Display name
Customer support messages
Bug reports
Feedback
Feature requests
Survey responses
Contest entries
User-generated content
Screenshots or files you choose to upload
Providing this information is optional unless required for a particular feature.
Information Collected Automatically
When you use our Services, we may automatically collect technical information including:
IP address
Country or approximate geographic region
Device type
Operating system
Hardware specifications
Language settings
Screen resolution
Game version
Crash reports
Error logs
Performance statistics
Session information
Gameplay analytics
Date and time of access
Network diagnostics
This information helps us improve performance, investigate technical issues, and maintain the Services.
If you access our Services through a third-party platform such as Steam, we may receive information made available through that platform, which may include:
Steam ID
Steam display name
Avatar
Friends list (where authorized)
Achievements
Ownership verification
Multiplayer authentication
Public profile information
Platform region
The information we receive depends on your platform settings and permissions.
If a game includes online functionality, we may process information such as:
Match history
Server connection information
Latency
Player identifiers
Leaderboard data
Gameplay statistics
Matchmaking information
Reports submitted by players
Moderation actions
When visiting our website, we may collect:
Browser type
Referring website
Pages viewed
Time spent on pages
Device information
Cookies
Analytics information
Security logs
Our website may use cookies, local storage, and similar technologies to:
Keep the website functioning properly
Remember preferences
Improve security
Analyze website traffic
Measure performance
Enhance user experience
You can disable cookies through your browser settings, although some features may not function correctly.
We use information to:
Operate our Services
Provide multiplayer functionality
Authenticate players
Deliver updates
Improve gameplay
Investigate crashes
Detect bugs
Maintain servers
Respond to customer support requests
Enforce our Terms of Service
Prevent cheating
Prevent fraud
Protect players
Detect security incidents
Comply with legal obligations
Improve accessibility
Develop future games and features
We may also use aggregated or anonymized information for analytics, research, and business improvement.
Where required by applicable law, we process personal information based on one or more of the following:
Your consent
Performance of a contract
Compliance with legal obligations
Protection of legitimate business interests
Protection of users and Services
We do not sell your personal information.
We may share information with:
Hosting providers
Cloud infrastructure providers
Customer support providers
Payment processors
Analytics providers
Platform providers
Anti-cheat providers
Content delivery networks
Legal authorities when required by law
Professional advisors
Successor entities in the event of a merger, acquisition, sale, or business restructuring
We require service providers to process information only as necessary to provide services to us.
Certain information may become publicly visible when using multiplayer or community features, including:
Display name
Leaderboard rankings
Achievements
Match history
User-created content
Community posts
Please exercise caution before sharing personal information publicly.
Our Services are not directed toward children under the age required by applicable law to provide their own consent for data processing.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.
Parents or legal guardians who believe their child has provided information may contact us.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic transmission or storage is completely secure.
Accordingly, we cannot guarantee absolute security.
We retain information only for as long as reasonably necessary to:
Operate the Services
Resolve disputes
Maintain security
Enforce agreements
Comply with legal obligations
Improve our products
Retention periods vary depending on the type of information involved.
Our Services may be hosted or processed in countries different from your country of residence.
By using the Services where permitted by law, you acknowledge that your information may be transferred, processed, and stored internationally.
Depending on your location, you may have rights including:
Access your information
Correct inaccurate information
Request deletion
Request restriction of processing
Object to certain processing
Withdraw consent where applicable
Request data portability
Lodge a complaint with a supervisory authority
Some rights may be limited by applicable law.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, access, correct, delete, and limit certain processing of your personal information, subject to applicable exceptions.
POLYGUNPLAY does not sell personal information as those terms are defined under applicable California law.
Individuals located in the European Economic Area, the United Kingdom, or Switzerland may have additional rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) or equivalent legislation.
Where required, POLYGUNPLAY will honor applicable legal rights.
Our Services may link to or integrate with third-party services including game platforms, social media services, payment processors, analytics providers, and cloud providers.
We are not responsible for the privacy practices of third parties.
You should review the privacy policies of those services separately.
If you interact with POLYGUNPLAY through social media platforms, those platforms may collect information according to their own privacy policies.
Your interactions are also governed by the terms and policies of those services.
If POLYGUNPLAY sells assets, reorganizes its business, forms a company, merges with another entity, or transfers ownership of the Services, information covered by this Privacy Policy may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy from time to time.
Material changes will become effective when the updated Privacy Policy is published through our Services or website unless otherwise required by law.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
Questions regarding this Privacy Policy may be submitted through the contact information provided on the official POLYGUNPLAY website.
If no dedicated privacy contact is available, you may contact us through our published business contact email or support channel.
By downloading, installing, launching, accessing, or using any POLYGUNPLAY game, website, application, online feature, or related Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of information as described herein, to the extent permitted by applicable law.
If you do not agree with this Privacy Policy, you should not access or use the Services.
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